FAQ
Answers to Common Questions
Everything you need to know about working with Elevation Twelve. If you don't see your question here, reach out and we'll be happy to help.
General
About Elevation Twelve
What does Elevation Twelve do?
Elevation Twelve creates modern websites and digital
branding for small and growing businesses. Our core
services include business websites, logo and brand
design, local SEO, and ongoing hosting and care.
Who do you work with?
We work primarily with small and growing businesses
that want a professional online presence without the
complexity or cost of a traditional large agency.
Our work includes trades, roofing, logistics,
transportation, marine businesses and other
service-based companies.
Where are you located?
Elevation Twelve is based in British Columbia, Canada,
and operates remotely. Projects can be handled through
phone and email, allowing us to work with businesses
well beyond our local area.
Do you work with clients outside British Columbia?
Yes. Because our process is remote, we can work with
businesses throughout Canada and in other markets
where the project is a good fit.
How do I get started?
Start by sending us a message through our
contact page.
Tell us a little about your business and what you need,
and we'll take it from there.
Website Services
Design, Development & More
What's included in a $1,000 website?
Our $1,000 business website package is designed to
give a small business a clean, professional online
presence. The site is built around your business,
services and customers, with responsive design,
clear calls to action and an SEO-ready technical
foundation.
How long does it take to build a website?
Timing depends on the size of the site, how quickly
content and feedback are provided, and whether any
additional work is required. We'll establish the
project scope and expected timeline before the build
begins.
Can you redesign my existing website?
Absolutely. If your current website feels dated,
performs poorly on mobile, is difficult to navigate,
or simply doesn't represent your business anymore,
we can rebuild it with a cleaner and more modern
approach.
Will my website be mobile-friendly?
Yes. Our websites are designed to work across desktop,
tablet and mobile screen sizes so customers can
comfortably use your site from their phones.
Can you use my existing domain?
Yes. If you already own a domain, it can normally be
connected to the new website rather than purchasing
another one.
SEO & Marketing
Get Found Online
Will my website show up on Google?
We build websites with a strong technical foundation
for search engines, including clean structure,
mobile-friendly design and basic on-page optimization.
Search visibility is not instant or guaranteed, but
the site will be built with search best practices
in mind.
Do you offer Local SEO?
Yes. Local SEO is available for
$300 per month. It is intended for
businesses that want ongoing work aimed at improving
their local organic search presence.
How long does SEO take to see results?
SEO is a long-term process rather than an instant
result. Timing varies depending on your market,
competition, website history and the search terms
you're targeting.
Is SEO included with the website?
The website is built with an SEO-ready structure and
basic on-page fundamentals. Ongoing Local SEO is a
separate service available for $300 per month.
Can you help improve an existing website?
Yes. Depending on the existing site, we can look at
its structure, presentation and search fundamentals
and determine whether improving the current site or
rebuilding it makes more sense.
Support & Maintenance
After Your Website Launches
Do you provide ongoing support?
Yes. Our Hosting & Care service is
$199 per year and is designed to
handle the essential technical upkeep of your site
after launch.
What does Hosting & Care include?
Hosting & Care covers the core services needed to
keep your website online and maintained, including
hosting, SSL, backups, security and plugin updates,
uptime monitoring and basic maintenance.
What if I need changes after it's live?
That's not a problem. Small maintenance requests can
be handled as needed. Larger additions or redesign
work can be scoped separately so you know what is
involved before work begins.
Do I have to use your hosting?
Hosting & Care is available for businesses that want
us to handle the technical side after launch. If you
already have hosting, we can discuss the setup before
beginning the project.
What platform do you build websites on?
Our business websites are primarily built using
WordPress, giving businesses a proven platform that
can be maintained and expanded as their needs grow.
Pricing & Process
Simple & Straightforward
How much does a business website cost?
Our core professional business website is
$1,000 one-time. If your project
requires something substantially outside the standard
website package, we'll discuss that with you before
starting.
Are there monthly website fees?
The website build itself is a one-time $1,000 service.
Optional ongoing services are separate. Local SEO is
$300 per month, while Hosting & Care is $199 per year.
What do you need from me to get started?
We'll need information about your business, services,
target customers and any existing branding, photos or
website content you'd like us to use. We'll keep the
process straightforward and tell you exactly what we
need.
Can I see your previous work?
Yes. Visit our
Our Work
page to see websites we've built for real businesses
across several industries.
What happens after I contact you?
We'll review what you're looking for, make sure the
project is a good fit, establish the scope, and then
move into design and development.
Branding & Other Questions
Everything Else
Can you create a logo for my business?
Yes. Our Logo + Brand service is
$300 one-time and is designed for
businesses that need a cleaner, more professional
visual identity.
Can you use my existing logo and branding?
Absolutely. If you already have branding you want to
keep, we'll use it as the visual foundation for the
new website.
Can you use my existing photos?
Yes. Good-quality real photos of your business,
projects, team, equipment or work can make a website
feel much more authentic. If you have strong existing
photography, we'll work it into the design where it
makes sense.
What industries do you work with?
We're not restricted to one industry. Our portfolio
includes businesses in roofing, logistics, marine
services and marine freight, and we're open to working
with other strong service-based businesses.
I still have a question. What should I do?
Send us a message. You don't need to have everything
figured out before reaching out.
Contact Elevation Twelve here.
Still Have Questions?
Let's Talk.
Whether you're ready to get started or just want to talk about your project, reach out and we'll get back to you.