FAQ

Answers to Common Questions

Everything you need to know about working with Elevation Twelve. If you don't see your question here, reach out and we'll be happy to help.

General

About Elevation Twelve

What does Elevation Twelve do?
Elevation Twelve creates modern websites and digital branding for small and growing businesses. Our core services include business websites, logo and brand design, local SEO, and ongoing hosting and care.
Who do you work with?
We work primarily with small and growing businesses that want a professional online presence without the complexity or cost of a traditional large agency. Our work includes trades, roofing, logistics, transportation, marine businesses and other service-based companies.
Where are you located?
Elevation Twelve is based in British Columbia, Canada, and operates remotely. Projects can be handled through phone and email, allowing us to work with businesses well beyond our local area.
Do you work with clients outside British Columbia?
Yes. Because our process is remote, we can work with businesses throughout Canada and in other markets where the project is a good fit.
How do I get started?
Start by sending us a message through our contact page. Tell us a little about your business and what you need, and we'll take it from there.

Website Services

Design, Development & More

What's included in a $1,000 website?
Our $1,000 business website package is designed to give a small business a clean, professional online presence. The site is built around your business, services and customers, with responsive design, clear calls to action and an SEO-ready technical foundation.
How long does it take to build a website?
Timing depends on the size of the site, how quickly content and feedback are provided, and whether any additional work is required. We'll establish the project scope and expected timeline before the build begins.
Can you redesign my existing website?
Absolutely. If your current website feels dated, performs poorly on mobile, is difficult to navigate, or simply doesn't represent your business anymore, we can rebuild it with a cleaner and more modern approach.
Will my website be mobile-friendly?
Yes. Our websites are designed to work across desktop, tablet and mobile screen sizes so customers can comfortably use your site from their phones.
Can you use my existing domain?
Yes. If you already own a domain, it can normally be connected to the new website rather than purchasing another one.

SEO & Marketing

Get Found Online

Will my website show up on Google?
We build websites with a strong technical foundation for search engines, including clean structure, mobile-friendly design and basic on-page optimization. Search visibility is not instant or guaranteed, but the site will be built with search best practices in mind.
Do you offer Local SEO?
Yes. Local SEO is available for $300 per month. It is intended for businesses that want ongoing work aimed at improving their local organic search presence.
How long does SEO take to see results?
SEO is a long-term process rather than an instant result. Timing varies depending on your market, competition, website history and the search terms you're targeting.
Is SEO included with the website?
The website is built with an SEO-ready structure and basic on-page fundamentals. Ongoing Local SEO is a separate service available for $300 per month.
Can you help improve an existing website?
Yes. Depending on the existing site, we can look at its structure, presentation and search fundamentals and determine whether improving the current site or rebuilding it makes more sense.

Support & Maintenance

After Your Website Launches

Do you provide ongoing support?
Yes. Our Hosting & Care service is $199 per year and is designed to handle the essential technical upkeep of your site after launch.
What does Hosting & Care include?
Hosting & Care covers the core services needed to keep your website online and maintained, including hosting, SSL, backups, security and plugin updates, uptime monitoring and basic maintenance.
What if I need changes after it's live?
That's not a problem. Small maintenance requests can be handled as needed. Larger additions or redesign work can be scoped separately so you know what is involved before work begins.
Do I have to use your hosting?
Hosting & Care is available for businesses that want us to handle the technical side after launch. If you already have hosting, we can discuss the setup before beginning the project.
What platform do you build websites on?
Our business websites are primarily built using WordPress, giving businesses a proven platform that can be maintained and expanded as their needs grow.

Pricing & Process

Simple & Straightforward

How much does a business website cost?
Our core professional business website is $1,000 one-time. If your project requires something substantially outside the standard website package, we'll discuss that with you before starting.
Are there monthly website fees?
The website build itself is a one-time $1,000 service. Optional ongoing services are separate. Local SEO is $300 per month, while Hosting & Care is $199 per year.
What do you need from me to get started?
We'll need information about your business, services, target customers and any existing branding, photos or website content you'd like us to use. We'll keep the process straightforward and tell you exactly what we need.
Can I see your previous work?
Yes. Visit our Our Work page to see websites we've built for real businesses across several industries.
What happens after I contact you?
We'll review what you're looking for, make sure the project is a good fit, establish the scope, and then move into design and development.

Branding & Other Questions

Everything Else

Can you create a logo for my business?
Yes. Our Logo + Brand service is $300 one-time and is designed for businesses that need a cleaner, more professional visual identity.
Can you use my existing logo and branding?
Absolutely. If you already have branding you want to keep, we'll use it as the visual foundation for the new website.
Can you use my existing photos?
Yes. Good-quality real photos of your business, projects, team, equipment or work can make a website feel much more authentic. If you have strong existing photography, we'll work it into the design where it makes sense.
What industries do you work with?
We're not restricted to one industry. Our portfolio includes businesses in roofing, logistics, marine services and marine freight, and we're open to working with other strong service-based businesses.
I still have a question. What should I do?
Send us a message. You don't need to have everything figured out before reaching out. Contact Elevation Twelve here.
Still Have Questions?

Let's Talk.

Whether you're ready to get started or just want to talk about your project, reach out and we'll get back to you.

Elevation Twelve Websites • Branding • SEO