Frequently Asked Questions

Questions Before We Get Started?

Straight answers about websites, SEO, hosting and working with Elevation Twelve. No agency jargon. No runaround.

Good To Know

Keep it straightforward.

Building a new website shouldn't feel complicated. You should know how the process works, what happens after launch and who you're actually dealing with.

I've answered the questions that matter most below. If there's something I haven't covered, send me a message and ask.

Working Together

About Elevation Twelve

What does Elevation Twelve do?
Elevation Twelve builds modern websites and digital branding for small and growing businesses. Services include business websites, website redesigns, branding, Local SEO and ongoing Hosting & Care.
Who will I actually be working with?
You'll work directly with Andrew Atkinson, the person behind Elevation Twelve and the person responsible for your project. There aren't layers of account managers between you and the person doing the work.
Where are you based?
Elevation Twelve is based in Pitt Meadows, British Columbia. The process can be handled remotely, which makes it possible to work with businesses both locally and farther away.
What types of businesses do you work with?
Elevation Twelve is not restricted to one industry. Current portfolio work includes roofing, logistics, marine services and marine freight, with a particular focus on small and growing service businesses that need a stronger professional presence.
Can I see websites you've already built?
Yes. Visit the Our Work page to see websites built for real operating businesses.

Your Website

Design, Redesigns & Launch

Can you build a new website from scratch?
Yes. The website is designed around your actual business, services, customers and brand rather than simply dropping your name into a generic template.
Can you redesign my current website?
Absolutely. If your existing site looks dated, performs poorly on mobile, is confusing to navigate or no longer represents the quality of your business, it can be rebuilt with a cleaner and more modern approach.
Will my website work properly on mobile?
Yes. Websites are designed to work across desktop, tablet and mobile screen sizes so customers can comfortably use your site regardless of the device they're on.
Can you use my existing domain?
Yes. If you already own your business domain, it can normally be connected to the new website rather than replacing it.
Can you use my existing logo and photos?
Yes. Existing branding and good-quality real photos can absolutely be incorporated into the website. Real photography of your team, projects, equipment or work can be particularly valuable for building trust.
How long will the project take?
Timing depends on the size of the project, how quickly the required information is available and how much revision is needed. The expected scope and timeline are established before the main build gets underway.

SEO & Search

Building a Strong Search Foundation

Will my website be built with SEO in mind?
Yes. Websites are built with a search-friendly technical foundation, including sensible page structure, mobile-friendly design and basic on-page optimization.
Will I automatically rank at the top of Google?
No legitimate SEO provider can guarantee a particular Google ranking. Search visibility depends on factors such as competition, location, website history, content and the searches you're trying to appear for. The goal is to build and improve the right foundation over time.
Do you offer ongoing Local SEO?
Yes. Ongoing Local SEO is available for businesses that want continued work on their organic search presence rather than stopping when the website launches.
What happens during ongoing SEO?
Depending on the business, ongoing work can include search performance monitoring, technical checks, on-page improvements, internal linking, service and location optimization, and useful page or content improvements based on real search opportunities.
How long does SEO take?
SEO is generally a long-term process rather than an instant result. Timing varies depending on your market, competition, website history and the search terms being targeted.

After Launch

Hosting, Support & Updates

What happens after my website goes live?
Your site doesn't have to be left on its own after launch. Elevation Twelve can continue handling hosting and the essential technical upkeep so you don't need to manage that side of the website yourself.
Do you provide hosting?
Yes. Hosting & Care is available for businesses that want Elevation Twelve to handle the technical side of keeping the website online and maintained.
What does Hosting & Care cover?
Hosting & Care can cover the core technical services needed to maintain the website, including hosting, SSL, backups, security, plugin updates, uptime monitoring and basic maintenance.
What if I need changes later?
That's not a problem. Small maintenance requests can be handled as needed, while larger additions or redesign work can be scoped separately before work begins.
What platform do you build websites on?
Elevation Twelve business websites are primarily built using WordPress, providing a proven platform that can continue to be maintained and expanded as the business grows.
Andrew Atkinson - Elevation Twelve
Still Unsure About Something?

Ask the person building your site.

I'm Andrew Atkinson, based in Pitt Meadows, British Columbia. When you contact Elevation Twelve, you're not being passed through a call centre or a chain of account managers.

If you're not sure what your business needs, that's completely fine. Tell me what you have now, what isn't working and where you want the business to go. I'll help establish what actually makes sense for the project.

Andrew Atkinson Elevation Twelve · Pitt Meadows, British Columbia
Have A Project In Mind?

Let's build something worth showing people.

Tell me about your business, your current website and what you'd like to improve. I'll take a look and we can figure out the right next step.

Start My Project   → View Our Work